Introduction
Drone Marine ("we", "our", or "us") operates a maritime management platform — available as a mobile application and a web platform — designed for yacht owners, crew members, and maritime service providers.
We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use Drone Marine.
By using our services, you agree to the collection and use of information described in this policy.
Information We Collect
We collect the following categories of information to provide and improve our services:
Account Information
Your name, email address, phone number, profile photo, and role (Owner, Captain, Crew, Supplier) when you register or update your profile.
Vessel & Maritime Data
Yacht details including name, type, registration number, flag, dimensions, engine specifications, and ownership documents that you upload or enter.
Usage Data
Information on how you interact with our platform: features accessed, pages visited, actions performed, session duration, and app activity logs.
Device Information
Device type, model, operating system version, unique device identifiers, IP address, and browser type for app compatibility and security purposes.
Location Data
GPS coordinates and port/marina location data when you use location-based features such as yacht tracking, nearby services, or marina check-ins — only with your permission.
Photos & Documents
Images and files you upload including vessel photos, safety certificates, maintenance records, crew documents, and marketplace listing media.
Communications
Messages sent through in-app support, notifications preferences, and any feedback or reports you submit to our team.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain the Drone Marine platform and its features
- Manage your account, authentication, and access permissions
- Process transactions, service requests, and marketplace activity
- Enable yacht tracking, maintenance scheduling, and crew management
- Send important notifications about your vessels, services, or account
- Provide customer support and respond to your inquiries
- Improve our platform through analytics and user feedback
- Ensure platform security, detect fraud, and prevent abuse
- Comply with applicable maritime regulations and legal obligations
- Enforce our Terms of Service and other agreements
Data Sharing
🔒 We do not sell, rent, or trade your personal data to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our platform (e.g. cloud hosting, email services, payment processors) — bound by confidentiality agreements.
- Maritime Service Partners: Service providers, marinas, or spare parts suppliers you choose to connect with through our marketplace — only the information necessary for the transaction.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Drone Marine, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business — your data may be transferred, with advance notice provided.
Data Security
We take the security of your data seriously and implement industry-standard technical and organizational measures, including:
Encrypted Connections
All data is transmitted over HTTPS/TLS encryption.
Secure Authentication
Password hashing, two-factor authentication (2FA) support.
Secure Cloud Storage
Data hosted on secure, compliant cloud infrastructure.
Regular Monitoring
Continuous security monitoring and vulnerability assessments.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:
- Account data is kept for the lifetime of your account plus up to 90 days after deletion.
- Vessel and maritime documents may be retained longer to comply with maritime regulations.
- Usage logs and analytics data are typically retained for up to 12 months.
- You can request deletion of your account and associated data at any time.
Third-Party Services
Our platform may integrate with or link to third-party services such as mapping providers, payment gateways, and maritime databases. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Third-party integrations we may use include map services, cloud storage providers, email delivery services, and analytics tools — all selected for their compliance with data protection standards.
Children's Privacy
Drone Marine is a professional maritime management platform intended for users aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected data from a child under 18, we will delete it promptly.
If you believe a minor has provided us with personal information, please contact us immediately at the details below.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Update or correct inaccurate information through your account settings.
Request deletion of your personal data and account ("right to be forgotten").
Receive your data in a structured, commonly used format.
Object to certain types of processing, including marketing communications.
Withdraw consent for optional data processing at any time.
To exercise any of these rights, contact us at the details provided below. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through the app, by email, or by prominently posting a notice on our platform.
The "Last updated" date at the top of this page indicates when this policy was most recently revised. Your continued use of Drone Marine after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
Company
Drone Marine
support@dronemarine.app
In-App Support
Available through the app support channel
You're Protected
By using Drone Marine, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.